Privacy Policy

Last updated: September 12, 2026

This Privacy Policy describes how 1Coast ("we," "us," or "our") collects, uses, and protects information you provide to us. By using our website or communicating with us, you agree to the practices described here.

Information we collect

We collect information you give us directly, including:

Name, email address, and mobile phone number
Business or project details you share when requesting information or services
Records of communications between you and us, including text messages, calls, and email
Basic technical information such as IP address and browser type, collected automatically when you visit our website

How we use your information

To respond to your inquiry and provide the services you requested
To schedule, confirm, and remind you of appointments
To send updates about your project, account, or active engagement with us
To provide customer support
To meet our legal and regulatory obligations

SMS and text messaging

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes. Mobile information collected for text messaging is used solely to deliver the messages you have consented to receive.

Message frequency varies based on your activity and the nature of your inquiry. Message and data rates may apply.

We send text messages only to people who have separately opted in to receive them. Visiting this website, submitting a form, or becoming a client does not by itself opt you in, and choosing not to receive texts does not affect the services available to you.

If you have provided your mobile number and agreed to receive text messages from us, we may send you appointment reminders, follow-up about a request you submitted, account and onboarding information, status updates, and customer service replies.

You may opt out of text messages at any time by replying STOP to any message. You will receive a single confirmation that you have been unsubscribed, and we will send no further texts unless you opt back in. Reply HELP to any message, or contact us using the details below, for assistance.

Opting out of text messages does not remove you from email communication or prevent us from contacting you by phone where you have separately consented.

How we share information

We share information only in these limited circumstances:

Service providers. Vendors who help us operate our business, such as messaging platforms, scheduling tools, and hosting providers. These providers may only use the information to perform services for us. Mobile phone numbers and SMS consent are never shared with third parties for their own marketing.
Legal requirements. When required by law, subpoena, or to protect our legal rights.
With your direction. When you ask us to share information on your behalf.

Data retention

We retain your information for as long as needed to provide services, meet legal and recordkeeping obligations, and resolve disputes. You may request deletion of your information by contacting us.

Your choices

Reply STOP to any text message to stop receiving texts
Use the unsubscribe link in any marketing email
Contact us to request access to, correction of, or deletion of your information

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are not directed to anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Contact us

1Coast
Email: 1coastmedia@gmail.com
Phone: (228) 357-8505
Mississippi Gulf Coast, United States